Windows 10 Deployment Engineer

This vacancy is now closed

Ref
22707
Closing date
15/09/2019
Salary or hourly rate
£17.00 - £18.50 per hour
Contract type
Contractor
Role type
Experienced
Location
Nuneaton - MIRA Technology Park
Description

We are looking for a rollout engineer (4 month contract) with excellent 1st & 2nd line technical support skills to assist us in a large-scale PC rollout/Windows 10 upgrade programme of approximately 600 PC/Laptops.

Working closely with our IT Support team you will engage with staff site-wide assessing their replacement hardware and software requirements.

You will undertake PC imaging, arrange and undertake hardware and software installations, as well as supporting the Asset Coordinator and service provider by accurately maintaining asset and software licencing information. To efficiently assist the roll-out you will need to possess exceptional organisation and communication skills coupled with outstanding technical ability.

Experience

In order to be successful you will need the following:

  • 2 years experience working as a Service Desk Analyst
  • Competent using a Service Desk call logging system with knowledge and understanding of SLAs and escalation
  • Deployment experience (full lifecycle from engaging with staff to obtain/assess replacement device requirements, organising replacements, PC imaging, installing software and swapping out devices 
  • Windows 10 imaging experience (ideally)
  • Desktop support expertise with experience of supporting users at all levels
  • Experience in dealing with customers at all levels through to VIP and external service providers

 

Skills
  • Excellent organisational, administration, communication and technical skills
  • An excellent communicator at all levels within an organisation and with external suppliers
  • Used to working under pressure and to tight deadlines
  • Accurate keyboard skills
  • A strong attention to detail to ensure information is accurate
  • Experience utilising exceptional organisation skills to co-ordinate people/services/equipment/logistical activity
Qualifications
  • Grade C or above in GCSE English & Maths
  • Level 3 IT qualification, Comptia A+, Microsoft or similar recognised accreditation
  • ITIL / SDI or similar qualification is desirable

 

Other information

Working 37.25 hours per week Monday to Friday

A full driving licence is required

Be a team player with a flexible and “Can Do” attitude

Right to work: - HORIBA MIRA actively promotes diversity and inclusion across our organisation, however this role does not meet the criteria to be considered within the current Home Office Shortage Occupation list. As a result, HORIBA MIRA is unable to support an application for visa sponsorship.  All applicants for this role must have an unrestricted right to work for an indefinite period in the UK.

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